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Price: All prices are FOB ACQ SEATING Warehouse. All prices are quoted subject to change without notice.


Terms: Net 30 days for established accounts unless otherwise specified. There will be an interest charge of 1.5% per month on all accounts 30 days past due. Also, ACQ reserves the right to hold the shipment till all past due balance has been paid in full.


New Account: No payment terms apply to the first order of new accounts. The terms will only starts from the 2nd order, on condition that credit application has been approved.


Quotations: All quotations by ACQ or representitive are valid for a period of not exceed 30 days unless extended in writing.


Orders: Orders via fax, phone, mail or e-mail are accepted. However, an order through phone must be followed by a written order marked by "Confirmation". ACQ shall not reponsible for any duplicate orders not indicated in this matter.


Order Revision/Cancellation: Orders can not be changed or cancelled without written notice by E-Mail, Fax or Mail to ACQ. Any change to an order in process is subject to delay and additional charge. ACQ reserves the right to charge the customer. for all materials, supplies, labor fee and other applicable fees. Special order items and upholstered items already in production are not subject to change or cancellation.


Title of Products: Goods that are shipped remain the property of ACQ SEATING until all the balance has been paid in full.


Shipment: All shipment will be made by "best way" unless the shipping carrier is selected by customer.

ACQ carefully inspects all the finished products prior to the shipment. Any shipment shortage or damage should be noted before accepting the shipment. Refusal to accept goods will not relieve the purchaser of responsibility for payment and filing related claims.


All ordered goods held by ACQ over 30 days will be invoiced and storage charge may apply after the goods holding after 30 days from originally scheduled shipment date, unless such arrangement is agreed by ACQ.


All Freight quotes are estimated only. Under no circumstances shall we assume responsibility for shipping costs unless authorized in writing.


Availability of Materials: ACQ does not guarantee the availability of materials or other items shown in website or catalogue. The manufacturer of those materials may discontinue or make unavailable their products without notice.


Returns: No return machandise will be accepted without ACQ's written cosent. Approved returns are subject to restocking charge up to 25% of original sold price. Unauthorized returns will be refused at purchaser's expense.


Claims: Any claims against ACQ for defects, errors, or shortages must be made by purchaser in writing within 10 days after delivery. Failure by the purchaser will constitute acceptance of the goods and a waiver of any defects,errors, or shortages. Freight claims must be made by the consignee directly with the carrier. ACQ assumes no liability after the merchandise is accepted by the carrier. Buyer assumes all responsibility, risks and liability for loss of profits, injury or direct, indirect, incidental or consequential loss or damage or expense of any kind of nature, whatsoever arising in any manner, whatsoever, resulting from or in any way connected with the possession, handling or use of the goods sold hereunder or the inability to use the goods sold hereunder matching is required and must be specified by the customer. ACQ reserves the right to reject materials that are found not suitable. The warranty does not cover the upholstery material. Also, ACQ takes no responsibility for the durability of Customer-Own Material (C.O.M.).


Warranty: All ACQ products are warranted to the original purchaser for one(1) year from the invoice date. All products are warranted against workmanship defect and material with normal use and service. During this warranty period, ACQ will repair, or at its option, replace products that are proven to be defective. This warranty does not apply to any damages resulting from accident, alteration, tampering, misuse, negligence or abuse. No person, firm or corporation is authorized to commit ACQ for any expense in connection with repairs or modifications to our products without prior written authorization from ACQ. If repairs or modifications are made without our authorization, warranty is void.


Policy for COM: ACQ can accommodate customers who prefer using their own material for upholstery. Yardage requirements are indicated in the Pricelist for each model and are based on 54" wide material. Additional yardage may be required if pattern matching is required and must be specified by the customer.

ACQ reserves the right to reject materials that are found not suitable.

The warranty does not cover the upholstery material.

Also, ACQ take no responsibility for the durability of Customer-Own Material (C.O.M.).


Wood Color Variations: Wood owes its inherent beauty to variations in color, graining, and texture in its nature. The chairs or tables you receive may not be a perfect color match to the sample. There may be minor variations in one part of chair to another. Due to these unique wood features, we can't accept returns or exchanges for the reasons of color variations of the wood itself.


All designs and specifications are subject to change without prior notice. Any item or material may be discountinued without prior notice. All weight and dimensions are approximate.

Please contact us if you are not sure and would like to receive more accurate samples of wood, metal or fabric before placing your order.

All information and other content(including third party information and content) included in or accessible from this website, are provided "As is" and are subject to change at anytime without notice to the fullest extent permitted by law.

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